Manchester NQ Policy

About

Almost Famous Northern Quarter (company number 08486338) of International House, 61 Mosley Street, Manchester, M2 3HZ.

Payments

Please check your order carefully. Completing checkout is a commitment to pay for your order. Contact us immediately if you have made a mistake. Beautiful Drinks HS LTD T/A Almost Famous Northern Quarter.

Privacy policy

This privacy policy, together with any other terms you have entered into with Beautiful Drinks LTD and its affiliates, explains what information we may collect about you, how we use it, and the measures we take to keep your data safe. It also explains your rights.

Beautiful Drinks respects your privacy and is committed to protecting your personal information. Please read and understand this policy before browsing our website, making a table reservation, signing up to our on-site Wi-Fi, joining our mailing list, joining any loyalty scheme, or when issued a Black Card.

This website may contain links to third-party websites which we do not control. We are responsible for our own digital platforms only. Always check the privacy and security policies of any third-party site you visit.

Purpose of this notice

This notice tells you how Beautiful Drinks collects and processes your personal data when you use this website. Read it alongside any other notices we may provide when collecting your personal data.

How to make a complaint

• Address: 49-51 Edge Street, Manchester, M4 1HW
• Email: nq@www.almostfamousburgers.com

If you remain unhappy with how we process your data, you may contact the Information Commissioner’s Office at www.ico.org.uk. We encourage you to contact us first so we can try to resolve any issues.

Changes to this notice

This notice takes effect from 20 November 2020. We will inform you of any changes via this website or by email/post. Please keep your personal data current by emailing us at helpme@famousathome.shop.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking those links may allow third parties to collect or share personal data about you. Read each visited site’s privacy notice.

Personal data we collect

Personal data is any information about an individual from which they can be identified. We may process your personal data without your knowledge or consent where the law allows. We may also use aggregated data (statistical or demographic) which is not considered personal data.

We do not collect special category data (race, ethnicity, religion, sex life, sexual orientation, political opinions, trade union membership, health, genetic / biometric data) or criminal conviction data.

Contact data

Address, email address and telephone numbers.

Financial data

Bank account and payment card details.

Identity data

First name, last name and title.

Marketing and communications data

Marketing and communication preferences.

Profile data

Purchases or reservations made by you.

Technical data

IP address, browser type and version, time zone setting and location, browser plug-ins, operating system and device details.

Transaction data

Details of payments and products purchased.

Usage data

Information about how you use this website.

If you fail to provide personal data

Where data is required by law or contract, failing to provide it may mean we can’t perform the contract — for example, fulfilling a gift card purchase. We’ll let you know at the time if this is the case.

How your data is collected

• Direct interactions: contact forms, Wi-Fi sign-up, marketing requests.
• Purchases: gift cards or products via the website (financial + transaction data).
• Automated technologies: cookies, server logs and similar.
• Third parties: analytics providers such as Google Analytics.

How we use your personal data

• To perform the contract we have or are about to enter into with you.
• For our legitimate interests (and where yours don’t override).
• To comply with legal or regulatory obligations.
• With your consent — for email marketing, for example.

Marketing and opting out

We use your Identity, Contact, Technical, Usage and Profile data to decide what we think you may want to hear about. You can stop marketing at any time by:

• Adjusting your preferences via the website.
• Following the opt-out link in any marketing message.
• Emailing nq@www.almostfamousburgers.com.

We do not share personal data with third parties outside the Group for their own marketing without your express consent.

Disclosures of your personal data

• Within the Group, to ensure consistent service across our restaurants.
• To courts, regulators, tax authorities and law enforcement where required.
• To professional advisers (lawyers, bankers, auditors, accountants, insurers).
• To IT and system administration providers.
• To business acquirers or merger partners.

All recipients must respect the confidentiality and security of your data and may only process it for the specified purposes.

International transfers

When we transfer your data outside the EEA we use safeguards: transfers to countries deemed adequate by the European Commission, EU-approved standard contractual clauses, or EU-US Privacy Shield certified US providers.

Data security

• Appropriate security measures prevent loss, unauthorised use or disclosure.
• Access is limited to those with a business need.
• Staff are trained on their data protection responsibilities.
• Procedures are in place to detect and report breaches.

Data retention

• Personal data is kept only as long as necessary.
• Data is deleted after 6 months of website inactivity.
• Cookie retention is set out in our Cookie Policy.
• Data may be anonymised for research or statistics indefinitely.

Your legal rights

• Be informed about how your data is used.
• Access your data and information about how it’s used.
• Rectify inaccurate or incomplete data.
• Erase data in certain circumstances (the “right to be forgotten”).
• Restrict processing under specific conditions.
• Data portability in electronic format where applicable.
• Object to processing — including direct marketing.

To exercise any right, use the contact details above. No fee applies unless a request is unfounded, repetitive or excessive. We aim to respond within one calendar month.

Cookies

• _ga, _gat, _gid — Google Analytics. Up to 2 years.
• __stripe_sid, __stripe_mid — Stripe payment. 1 year.
• NID — Google preferences. Up to 2 years.
• G_ENABLED_IDPS — Client recognition. 2 years.

You can block cookies via your browser settings (www.allaboutcookies.org). Blocking may prevent access to some site features. Except for essential cookies, all expire after 2 years.

Contact us

49-51 Edge Street, Northern Quarter, Manchester, M4 1HW, United Kingdom
0161 244 9424
nq@www.almostfamousburgers.com